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Mrs Your Name
Garret Lane
London
Sw18 1PP
Tel: 01234 567890
Mob: 01234567890
Email: change@me.com
Profile
An excellent communicator with extensive organisational skills. A good team player who has excellent customer service skills, always work well under pressure.
Key Skills
· Excellent customer service skills
· Tactful, efficient, calm & friendly under pressure
· Good telephone manner
· Excellent administrative skills & IT literate
· Able to prioritise tasks & work to deadlines
Career Details
Jun 96- Present day Ramada Hotel, Gatwick Receptionist
Main duties include checking guests in and out of the hotel, entering information onto the computer system, completing various administrative tasks, and dealing with guests queries and complaints.
Sep 85- Jun 96 The Hilton Hotel, Gatwick Cleaner/Receptionist
Responsible for ensuring rooms were clean and tidy, making beds, re-stocking rooms, and also provided reception cover on a weekly basis.
Education and Training
Sep 97-Jun 98 City & Guilds IT Certificate
Crawley College
Further Information
Full, clean driving licence.
Interests
Cooking, interior design, reading.
References
Available on request